Privacy Policy

1. Who We Are

This website is operated by Dr Amisha Mistry (“we”, “us”, “our”). We are a leadership coaching service for doctors based in the United Kingdom. If you have any questions about this privacy policy, please contact us at hello@dramishamistry.com.

2. What Information We Collect

We may collect the following personal information:

• Name and email address (when you submit a form or sign up for resources)
• Professional information you choose to share (role, specialty, NHS trust)
• Messages and correspondence you send us
• Website usage data collected through analytics (anonymised)

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide coaching services
• Send you requested resources (e.g., the Leadership Style Guide)
• Send occasional emails about coaching, resources, and events (only if you've opted in)
• Improve our website and services through anonymised analytics

4. Legal Basis for Processing

We process your personal data on the basis of consent (when you submit a form or sign up), legitimate interest (to improve our services), and contractual necessity (to deliver coaching services you have purchased).

5. How We Store Your Data

Your data is stored securely using industry-standard encryption. We use trusted third-party services (such as email marketing platforms and analytics tools) that comply with UK GDPR. We do not sell your data to third parties.

6. Cookies

This website uses essential cookies to ensure the site functions correctly, and analytics cookies (via Google Analytics) to understand how visitors use the site. Analytics data is anonymised. You can manage your cookie preferences through your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

8. Contact

For any privacy-related queries, please contact us at hello@dramishamistry.com.